Our classes are non-refundable. Attending a class at Kirby’s is not dissimilar to attending a concert or professional sporting event, if you buy a ticket and can no longer attend the venue is unable to refund or credit you, nor let you change to an alternate event. However, you are welcome to transfer your place to a friend or family member – please advise us with a minimum of 24 hours notice of their name, contact number and any dietary requirements (please kindly do so via email: experiences@kirbys.com.au).
Our Kirby’s class experience is best enjoyed with a minimum of 12 guests in our Atelier to enable a volume of recipes to be on offer. If this number hasn’t been reached 7 days prior to the class, Kirby’s reserves the right to cancel it, in the event this may occur you will be offered a full refund, option to transfer to rescheduled date or select an alternate class – whichever is your preference.
Considerable attempts will be made via marketing and social media to reach minimum guest attendance before we would look to reschedule.
We invite you to be courteous to others and replace yourself in the event you are unwell given this is a hands-on group activity.